Q&A

Now using the model of ST56L-3 layers and it is possible to use as 4 layers by adding of 1 layer? And it is possible to purchase only LED KIT and assemble with existing product?

Now using the model of ST56L-3 layers and it is possible to use as 4 layers by adding of 1 layer? And it is possible to purchase only LED KIT and assemble with existing product?

It is impossible to use by adding only LED KIT on the ST56L-3 product. Because internal components and structure will be changed when the layer is changed, it is impossible to assemble them personally. Please ask the distributor or QLight to inquiry the changing of specification.

Application method for A/S is as followings.

1. If you need A/S, please apply A/S through the distributor. Then it will be notified to QLight.
2. When you request A/S to QLight directly not through the distributor, register the contents with your contact number through “Website > Customer Support > Question and Reply” or contact the person in charge after checking the information througth “Website > Customer Support > Contact Information“. Then we shall do consulting kindly.
3. In case of Quality Assurance and A/S Policy, you can check it through “Website > Customer Support > Quality Assurance and A/S Policy“.

Thank you for your inquiry.

Rated Voltage for LED KIT of Tower Lights is same specification or different per model?

Rated Voltage for LED KIT of Tower Lights is same specification or different per model?

In case of LED KIT, voltage specification is different according to the products. Same voltage KIT with voltage of each product shall be applied to standard DC voltage Tower Light. But DC12V LED KIT shall be applied to the model of STD**L, ST**WL, USBB(S), ETNB(S). If you need to check the voltage specification for KIT per products, please inquiry to QLight.

Please process as below for additional inquiry and purchsing
A. Online Purchasing Inquiry
1. Firstly check the information of the Products through “Website > Products > Products Group“.
2. Please put inquiry through “Website > Customer Support > Question and Reply“.

B. Offline Purchasing Inquiry
Please contact after checking of person in charge through “Website > Purchase > Purchasing from Abroad“.

Thank you for your inquiry.

In case of Tower Lights, is it possible to produce dual voltage available of AC and DC?

In case of Tower Lights, is it possible to produce dual voltage available of AC and DC?

In case of 12V and 24v model of ST45/56/80L, LF standard Tower Lights, it is possible to use both AC and DC voltage.

Please process as below for additional inquiry and purchsing
A. Online Purchasing Inquiry
1. Firstly check the information of the Products through “Website > Products > Products Group“.
2. Please put inquiry through “Website > Customer Support > Question and Reply“.

B. Offline Purchasing Inquiry
Please contact after checking of person in charge through “Website > Purchase > Purchasing from Abroad“.

Thank you for your inquiry.

Is Hz (Frequency) marked on the products of Tower Lights?

Is Hz (Frequency) marked on the products of Tower Lights?

The standard of prevailing in Korea is 60Hz and the standard of QLight is also 60Hz. Therefore it is not marked separately in general and it will be marked for the specification of 50Hz.

Please process as below for additional inquiry and purchsing
A. Online Purchasing Inquiry
1. Firstly check the information of the Products through “Website > Products > Products Group“.
2. Please put inquiry through “Website > Customer Support > Question and Reply“.

B. Offline Purchasing Inquiry
Please contact after checking of person in charge through “Website > Purchase > Purchasing from Abroad“.

Thank you for your inquiry.

Is it possible to produce ST45L model as AC24V?

Is it possible to produce ST45L model as AC24V?

In case of ST45L model, generally it is possible to use DC24V product as AC24V. For reference, it is possible to use both AC and DC for the specification of 12V and 24V in ST45/56/80L, LF products.

Please process as below for additional inquiry and purchsing
A. Online Purchasing Inquiry
1. Firstly check the information of the Products through “Website > Products > Products Group“.
2. Please put inquiry through “Website > Customer Support > Question and Reply“.

B. Offline Purchasing Inquiry
Please contact after checking of person in charge through “Website > Purchase > Purchasing from Abroad“.

Thank you for your inquiry.

Is it possible to produce cable length of 1.5M for ST45L?

Is it possible to produce cable length of 1.5M for ST45L?

Standard cable length for Tower Light is 400mm, but if you designate 1.5m as option, it will be produced as custom made.

Please process as below for additional inquiry and purchsing
A. Online Purchasing Inquiry
1. Firstly check the information of the Products through “Website > Products > Products Group“.
2. Please put inquiry through “Website > Customer Support > Question and Reply“.

B. Offline Purchasing Inquiry
Please contact after checking of person in charge through “Website > Purchase > Purchasing from Abroad“.

Thank you for your inquiry.

What is the thickness of power line for Tower Lights?

What is the thickness of power line for Tower Lights?

In case of direct power supply type in the Tower Light, signal line is power line of 0.3Sq. In case of the specification for separated power line and signal line, power line is 0.75Sq. The standard per each line is UL1015-18AWG(0.3Sq) and UL1007-22AWG(0.75Sq).

Please process as below for additional inquiry and purchsing
A. Online Purchasing Inquiry
1. Firstly check the information of the Products through “Website > Products > Products Group“.
2. Please put inquiry through “Website > Customer Support > Question and Reply“.

B. Offline Purchasing Inquiry
Please contact after checking of person in charge through “Website > Purchase > Purchasing from Abroad“.

Thank you for your inquiry.

Is it possible to control volume of Buzzer in the Tower Lights?

Is it possible to control volume of Buzzer in the Tower Lights?

It is impossible to control volume in the product of standard specification, but it can be produced as special specification. You can control volume by adjusting of volume control installed on the body.

Please process as below for additional inquiry and purchsing
A. Online Purchasing Inquiry
1. Firstly check the information of the Products through “Website > Products > Products Group“.
2. Please put inquiry through “Website > Customer Support > Question and Reply“.

B. Offline Purchasing Inquiry
Please contact after checking of person in charge through “Website > Purchase > Purchasing from Abroad“.

Thank you for your inquiry.

Is it possible to produce the product of 2 tone buzzer sounds in the Tower Lights?

Is it possible to produce the product of 2 tone buzzer sounds in the Tower Lights?

In case of standard specification for Tower light buzzer type, there is only 1 tone of short interval (PI-PI-PI-PI-…), but 2 tones buzzer is available as custom made. Therefore please designate 2 tones buzzer specification as option when ordering. In additional, 5 kinds of buzzer sound can be operated in the special control tower light of USBB and ETNB type.

Please process as below for additional inquiry and purchsing
A. Online Purchasing Inquiry
1. Firstly check the information of the Products through “Website > Products > Products Group“.
2. Please put inquiry through “Website > Customer Support > Question and Reply“.

B. Offline Purchasing Inquiry
Please contact after checking of person in charge through “Website > Purchase > Purchasing from Abroad“.

Thank you for your inquiry.

Do you have any model can use dual frequency of 50Hz and 60Hz in the Tower Lights?

Do you have any model can use dual frequency of 50Hz and 60Hz in the Tower Lights?

In case of the frequency of AC product, it is impossible to use as dual frequency of 50Hz and 60Hz, and you have to designate one frequency. If you don’t request separately, it will be produced as 60Hz that is prevailing frequency in Korea.

Please process as below for additional inquiry and purchsing
A. Online Purchasing Inquiry
1. Firstly check the information of the Products through “Website > Products > Products Group“.
2. Please put inquiry through “Website > Customer Support > Question and Reply“.

B. Offline Purchasing Inquiry
Please contact after checking of person in charge through “Website > Purchase > Purchasing from Abroad“.

Thank you for your inquiry.